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Home / Privacy Policy

Privacy Policy

Your privacy matters to us. Learn how Logic Racks Canada collects, uses, and protects your personal information.

Last Updated: March 18, 2026

1. Introduction

Logic Racks Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website logicracks.ca or use our services. We are based in Calgary, Alberta, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business name, and mailing address that you voluntarily provide through our contact forms, consultation requests, or service inquiries.
  • Technical Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically.
  • Cookies & Tracking: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and understand user behavior.
  • Business Information: Details about your business needs, project requirements, and other information shared during consultations.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Deliver and manage our IT, web development, digital marketing, and POS services
  • Send you project updates, invoices, and service-related communications
  • Improve our website, services, and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations and protect our rights

4. Cookies & Tracking Technologies

Our website uses the following types of cookies:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Google Ads, Meta Pixel).

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist us in operating our website, hosting, email services, and analytics (e.g., Google, Meta, hosting providers).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to 24 months.

8. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for data processing at any time
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at info@logicracks.ca.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: